Terms and Conditions

Welcome to ZIVAJOIA. By accessing or using our website (www.zivajoia.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

• ZIVAJOIA is an online store offering anti-tarnish jewelry, bags, clutches, and hair accessories.
• By using this website, you confirm that you are at least 18 years old or accessing under parental supervision.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

• All products are subject to availability.
• We strive to display accurate product descriptions, images, and pricing; however, errors may occur.
• Prices are subject to change without prior notice.

3. Orders & Payments

• Once an order is placed, you will receive a confirmation email.
• We reserve the right to cancel or refuse any order due to:
  • Product unavailability
  • Payment issues
  • Suspicious or fraudulent activity
• Payments must be completed through approved payment gateways.

4. Shipping & Delivery

• Orders are processed and shipped within the specified timeframe.
• Delivery timelines may vary depending on location and courier services.
• ZIVAJOIA is not responsible for delays caused by external factors such as courier issues or natural events.

5. Returns & Refunds

• Returns and refunds are governed by our Refund & Return Policy.
• Customers are advised to read the policy before making a purchase.

6. Intellectual Property

• All content on this website (logos, images, text, designs) is the property of ZIVAJOIA.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Responsibilities

• You agree not to misuse the website for any unlawful or prohibited activities.
• Providing false information may result in cancellation of orders or account restrictions.

8. Limitation of Liability

• ZIVAJOIA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Product usage and care are the responsibility of the customer.

9. Privacy

• Your personal information is handled according to our Privacy Policy.

10. Governing Law

• These terms are governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: support@zivajoia.com
🌐 Website: www.zivajoia.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.